Your practice area and attorney pages, re-read every day.
Industries · Law firms
A new client calls at 6 pm, and the facts are on your desk by 6:05.
The agent answers as your firm, asks the intake questions you set, and books the consultation with an attorney. It gives no legal advice and never guesses at an outcome. Every call ends as a written intake, not a voicemail.
Made for: Personal injury and accident firms · Family and estate practices · Criminal defense attorneys · Immigration and small business firms
What you get after the call
Consultation booked · Car accident, May 2 · Wed 10:00 am
Was rear-ended on May 2 on Route 9 and has a police report. The agent collected the date, the other driver's insurer, the clinic he visited, and that no claim has been filed. Ray asked whether he has a case; the agent said an attorney would go through that with him and booked Wednesday at 10:00 am, read back. He will bring the report and the clinic paperwork.
- Assign an attorney for Wednesday at 10:00 am
- Open a file with the police report and clinic records Ray brings
An example. The names and numbers are invented; the shape is what every call produces.
An AI receptionist for law firms
An answering service takes a name and a number. It cannot ask whether there was a police report or when the accident happened. An AI receptionist for law firms has to ask the questions you set, and this one does, with no legal advice given. It books the consultation, and the attorney opens the email with the facts already there.
Sound familiar
- The phone rings while the attorney is in court and the paralegal is in a deposition.
- A new client leaves a voicemail and calls the next firm on the list.
- Intake notes that differ by who picked up.
- Callers who want legal advice before anyone has the facts.
What the agent does on the line
- Answers as your firm, by name, within two seconds.
- Collects the facts an attorney needs: what happened, when, where, who else is involved, and any deadline.
- Gives no legal advice and no view on the case. It says an attorney will, and books the consultation.
- Books the consultation: a day and time, read back, with the caller's name and number.
- Hands a caller who asks for a person to the attorney you choose, on their mobile.
- Emails you the intake after every call, and calls a prospect back when you ask it to.
What to give it
What it knows about law firms.
Typed intake questions for each practice area, and what to say about fees and free consultations.
Hours, office locations, parking, and what to bring to a consultation.
Rules you give it in the dialogue, like "we are not taking new family law matters".
Roles
The jobs it can take for law firms.
One role per line. Two jobs, two agents, one desk.
Asks the intake questions for the practice area and writes up the facts for an attorney, with no advice given.
Books the consultation with an attorney, a day and time, read back, with what the matter is about.
Routes the call: a new matter, a current client, a message, or an attorney.
Hear it
A call of the same kind.
Intake
A caller with a car accident last week
The facts an attorney needs, no legal advice, a consultation booked.
Recording coming
Questions from law firms
Straight answers.
How does it know my inventory, my prices and my hours?
You give it three things. A spreadsheet, exported from your system as a CSV, with up to two thousand rows; it recognises the columns by name. Up to twenty pages from your own website, which it reads when you add them and re-reads every day. And typed policies: hours, financing, cancellation, anything you would tell a new hire. You can also tell it things in the dialogue, and each one becomes a standing rule.
What happens when it does not know the answer?
It says so, tells the caller someone will follow up, and writes the question down. Every question it could not answer is in one list on your desk, so you can add the fact once. It never invents a price, an hour, a stock number or a policy.
Can it book appointments?
Yes. It offers the nearest times from the windows you set, takes the day and time, reads it back, and records the booking with the caller's name and number. The booking lands in your inbox and on your desk. It does not yet write to Google or Outlook calendars, so your team confirms it in whatever you use today.
Can it put a caller through to a person?
Yes. When a caller is ready, the agent rings a person on their mobile and connects them. You choose who: one person, a team that takes turns, or a schedule by day and time with a fallback. If nobody picks up, the agent takes the caller's name and number and promises a call back.
Can it take a card or a deposit?
No. The agent never reads out or takes a card number, and never agrees to a charge. Payments stay in the tools you use today. A booking or a lead is the most it commits you to.
Give law firms a line that knows the business.
Pick your industry, pick a voice, upload what it knows. From $79 a month, month to month.